Workshop: Human Performance Management in ATM: Getting Started and Conducting a Standards of Excellence Assessment: why now is the right time to start!

This workshop will introduce participants to the critical elements of Human Performance Management (HPM) in Air Traffic Management (ATM). Attendees will explore how human factors shape safety, efficiency, and operational performance. The session will guide participants through creating a Human Performance Programme and Strategy, providing practical tools for identifying key performance areas and developing tailored solutions. A special focus will be on conducting a Standards of Excellence (SoE) Assessment, a structured framework that helps organisations evaluate and elevate their human performance. Practical case studies and interactive discussions will equip attendees with the knowledge to assess their current performance and initiate a comprehensive HPM programme.

Session Objectives:
• Key concepts in Human Performance Management in ATM
• Step-by-step guidance on developing an HPM strategy
• How to conduct a Standards of Excellence Assessment
• Actionable insights for continuous improvement and alignment with safety objectives